Bentivana is a company specializing in entryway storage: wall-mounted coat racks, freestanding coat racks, shoe cabinets, and additional storage solutions such as covers, coat stands, and benches. Our selection is designed for those who want an organized entryway where coats, bags, and shoes each have their place, from a wall hook to a complete coat stand.

The catalog features four product families. Wall-mounted coat racks, from a simple hook to a decorative hanger. Freestanding coat racks, including coat trees and parrot stands. Shoe cabinets, with or without a built-in bench. And a complementary range of entryway covers, coat stands, and benches.

By email at info@bentivana.com or by phone at +33 7 56 99 68 25. Our customer service team answers Monday to Friday, from 9 a.m. to 5 p.m.

A wall-mounted model completely frees up floor space, which is important in a narrow entryway or hallway. However, it requires drilling. A freestanding model leaves no marks and can be moved as needed, but it takes up between thirty and fifty centimeters of floor space. In a rental, a freestanding model avoids any discussion with the landlord.

Allow one hook per person in the household for daily use, then two or three more for visitors and scarves. A couple can make do with four to six hooks. A family of four needs eight to ten. Beyond that, a freestanding model is better than an overloaded wall bar: coats get compressed and retain creases.

There are three options in the catalog. Adhesive models stick to a smooth surface and support a few kilos. Magnetic models attach to any ferromagnetic surface, metal door, or radiator, and can be repositioned at will. Over-the-door models hang over the door panel without any fasteners.

Between one hundred and one hundred twenty centimeters from the floor for a child aged three to six, so they can hang up their coat by themselves without a stool. This is the condition for the action to become a habit. Our children's models are designed at this height.

Start with the number of pairs, then the available depth. An adult pair takes up about twenty-five centimeters in width per level. Closed models protect against dust and hide clutter; open models keep each pair visible and are quicker to organize. If you put your shoes on in the entryway, a model with a bench will change your daily routine.

First, identify the type of wall. For solid wall, concrete, or brick, a standard wall plug is sufficient. In a plasterboard partition, use metal expansion wall plugs, the only ones capable of supporting the weight of a wet winter coat. Preferably fix it at one hundred fifty or one hundred sixty centimeters from the floor for an adult.

A soft, slightly damp cloth is enough, wiped dry immediately. Avoid harsh household products and standing water, which dull the finish. Once a year, a wood oil nourishes the material and revives the color.

A dry cloth for dust, a barely damp microfiber cloth for fingerprints on gold or chrome finishes. Dry without delay, especially in the bathroom where humidity promotes marks.

Yes, provided you choose a model designed for humidity. Metal finishes and quality adhesive fasteners withstand it better than raw wood. Steam and temperature variations cause low-end adhesives to peel off: this is the first point to check.

Select the desired variant on the product page, add it, then confirm. A confirmation email will reach you immediately.

Yes, as long as it has not been shipped. Write to us as soon as possible at info@bentivana.com: our orders leave within one to two business days, so the window is short. After shipping, you will need to go through the return procedure.

We accept Visa, Mastercard, American Express cards, as well as Apple Pay, Google Pay, and PayPal.

Yes. Transactions go through a platform compliant with the PCI standard, a standard established jointly by Visa, Mastercard, and American Express. Your banking details never pass through our servers.

Orders are prepared and shipped within one to two business days, excluding weekends and holidays. Delivery then takes five to eight business days. So allow six to ten business days in total. The preparation cutoff is set at 5 p.m. Paris time, Monday to Friday.

No. Delivery is free, regardless of the amount of your order.

We deliver to metropolitan France, the United Kingdom, Germany, and Austria.

You receive two emails: the order confirmation, then the shipping confirmation containing your tracking number. This number allows you to track the delivery until handover.

Write to us at info@bentivana.com. We will agree on a new deadline together, or we will cancel and refund you if you prefer.

Fourteen days from receipt of the package, in accordance with regulations, without having to justify a reason.

Returns are accepted without any condition on condition. The refunded amount may, however, be reduced if the item has been damaged beyond what was necessary to check its nature and proper functioning. Attaching the invoice to the package speeds things up.

Return costs remain the responsibility of the customer, except for a defective or non-compliant product, whose return costs are refunded to you upon presentation of proof.

Write to us at info@bentivana.com. We will tell you the procedure to follow and the shipping address.

Once the item is received and checked, the refund is issued within fourteen days to your original payment method. Your bank may add a few days before the amount appears in your account.

You are covered by the Consumer Code, articles L217-3 et seq., as well as by the provisions of the Civil Code on hidden defects. You can request repair or replacement, and failing that, a refund. Write to us at info@bentivana.com attaching photos of the observed defect.